Terms & Conditions

Hyder Kitchen & Deli · 68 Logan Ave, Jersey City, NJ 07306 · (201) 366-1017.

You must be at least 18 years old and able to enter into a binding agreement to purchase a meal plan. Service is available only within our designated delivery and pickup areas.

• You are responsible for the accuracy of the information you provide, including name, contact details, delivery address, and dietary information.
• You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.
• You agree to notify us promptly of any changes to your contact, delivery, or payment information.

Prices are listed in U.S. dollars and are subject to change. Applicable taxes and fees, if any, will be added at checkout or in accordance with law.

New online plan purchases and renewals are one-time payments processed by Stripe. Each payment covers the plan you selected (24 service meals, or 6 for a trial) and does not renew automatically; you renew by placing a new order. Plans purchased before Hyder Kitchen moved to one-time payments may still show a Stripe subscription that is scheduled to end. Those plans keep every meal already paid for through the paid period; ending the billing never cuts off paid meals.

Your total, including any delivery fee, is shown before payment and in your order confirmation. You are charged once per purchase; no charges occur automatically afterwards.

If a payment does not complete, your order is not confirmed and no meals are scheduled until payment succeeds. You remain responsible for any unpaid amounts owed for services rendered.

Plans do not renew automatically. To continue, place a new one-time order at the then-current price.

To stop service or ask about unused meals, contact Hyder Kitchen directly by phone at (201) 366-1017, by text at (551) 271-8683, or by email at support@hyderkitchen.com. Meals already prepared are not refundable except as stated in our Refund & Cancellation Policy.

Delivery and pickup are governed by our Delivery & Pickup Policy, which is incorporated by reference into these Terms.

If you miss a scheduled meal, the following options may apply. Availability of each option is determined by Hyder Kitchen and is never guaranteed.

• Fresh make-up meal: If you miss a scheduled regular-menu meal, we may move that meal to a later fresh-menu service day when eligible. This may extend your End Date.
• Chef's Special meals: Chef's Special meals follow their scheduled menu date. If a Chef's Special is missed, it does not create an End Date extension or a future Chef's Special credit. When available, we may hold the original prepared Chef's Special refrigerated for delivery or pickup within two calendar days on an available service day.
• Hold my prepared meal refrigerated: When available, we can prepare your original meal on its scheduled menu day, safely hold it at Hyder Kitchen, and arrange delivery or pickup within two calendar days on an available service day. This specific meal does not extend your End Date.
• A refrigerated held meal is the original menu-day meal. It is not an extra meal or an additional Chef's Special credit.
• For safety, the refrigerated hold option is available only when the meal remains held by Hyder Kitchen, sealed, labelled, and properly refrigerated. It is unavailable for meals already delivered, picked up, returned, or otherwise outside Hyder Kitchen's control.
• Optional signup preference: During signup you may tell us that, if you miss a meal, you prefer to hold your prepared meal refrigerated when available. This is a preference, not a guarantee; we will confirm availability and safe handling for each missed meal. This preference does not change payment, checkout, plan price, meal count, or your End Date.

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the website by, any other party.

All content on the website — including logos, text, images, recipes, and branding — is owned by Hyder Kitchen or its licensors and is protected by intellectual-property laws. You may not copy, reproduce, or use our content without prior written permission, except as permitted by law.

• Attempting to gain unauthorized access to any part of the website or our systems.
• Interfering with or disrupting the website or servers.
• Submitting false, misleading, or fraudulent information.
• Using the service in violation of applicable laws or regulations.

Hyder Kitchen is not responsible for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, severe weather, labor disputes, utility or transportation failures, government actions, or public-health emergencies.

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

The parties will first attempt to resolve any dispute informally by contacting Hyder Kitchen. If the dispute cannot be resolved informally, it will be brought in the state or federal courts located in Hudson County, New Jersey, unless applicable law provides otherwise.

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

All dates, days of the week, menu schedules, delivery schedules, pickup schedules, order deadlines, plan start dates, trial dates, billing-related dates, and other time-based information displayed on this website are based on the America/New_York time zone. This time zone may be referred to as Eastern Time (ET) and automatically observes Eastern Standard Time (EST) or Eastern Daylight Time (EDT), as applicable. A customer's device, browser, location, or personal time zone does not change the dates, days, deadlines, or schedules used by Hyder Kitchen & Deli.

Hyder Kitchen · 68 Logan Ave, Jersey City, NJ 07306 · (201) 366-1017 · support@hyderkitchen.com