Meal Subscription Agreement

• You authorize Hyder Kitchen to charge your selected payment method on a recurring basis through Stripe for the plan you selected.
• Your subscription continues automatically at the frequency shown at checkout until you cancel it by contacting Hyder Kitchen.
• Prices may change with reasonable advance notice. If a price changes, the new price will apply to your next billing cycle after the notice period.

• You agree to recurring payments processed by Stripe.
• You agree to all Hyder Kitchen policies referenced above and linked from the checkout page.
• You agree to provide accurate and current information, including contact and delivery details.
• You agree to disclose dietary restrictions and food allergies before your subscription begins so we can confirm whether we are able to safely accommodate you.
• You agree to handle, refrigerate, store, and reheat meals properly after delivery or pickup.

For Hyder Kitchen meal subscriptions, subscription periods are based on our scheduled meal-service days, Monday through Saturday. Hyder Kitchen is closed on Sundays.

Weekly Subscription

A weekly subscription includes 1 week of meal service, Monday through Saturday, for a total of 6 scheduled meals. Sunday is not a meal-service day and is not included in the weekly subscription.

Each weekly subscription cycle includes 6 scheduled meals. At the completion of the weekly cycle, the subscription may renew for another weekly cycle at the applicable plan rate unless canceled or otherwise specified.

Monthly Subscription

For Hyder Kitchen meal subscriptions, "monthly" means one 4-week subscription cycle and does not refer to a calendar month.

A monthly subscription includes 4 consecutive weeks of meal service, Monday through Saturday, for a total of 24 scheduled meals. Hyder Kitchen is closed on Sundays, and Sundays are not counted as meal-service days.

Because subscriptions are based on a 4-week service cycle rather than a calendar month, the number of days in a particular calendar month—including months with 28, 29, 30, or 31 days—does not change the number of meals included.

Each monthly subscription cycle includes 24 scheduled meals. At the completion of each 4-week cycle, the subscription renews for another 4-week cycle at the applicable plan rate unless canceled in accordance with our Refund & Cancellation Policy.

Missed Meals & Rollover

Subscription meals are scheduled for the customer's active subscription cycle. Meals missed because of customer availability, travel, vacation, or other personal circumstances do not automatically extend the subscription period or roll over into the next subscription cycle unless otherwise approved by Hyder Kitchen.

New customers may begin with a 1-Week Meal Trial. The trial covers one week of meals at the published trial price and is backed by our money-back guarantee: if you are not satisfied, contact us within 24 hours of your final trial delivery for a refund of the trial amount. The guarantee applies to the trial only and may be limited to one trial per customer, household, or delivery address. Full terms are in our Refund & Cancellation Policy.

If you miss a scheduled meal, the following options may apply. Availability of each option is determined by Hyder Kitchen and is never guaranteed.

• Fresh make-up meal: If you miss a scheduled regular-menu meal, we may move that meal to a later fresh-menu service day when eligible. This may extend your End Date.
• Chef's Special meals: Chef's Special meals follow their scheduled menu date. If a Chef's Special is missed, it does not create an End Date extension or a future Chef's Special credit. When available, we may hold the original prepared Chef's Special refrigerated for delivery or pickup within two calendar days on an available service day.
• Hold my prepared meal refrigerated: When available, we can prepare your original meal on its scheduled menu day, safely hold it at Hyder Kitchen, and arrange delivery or pickup within two calendar days on an available service day. This specific meal does not extend your End Date.
• A refrigerated held meal is the original menu-day meal. It is not an extra meal or an additional Chef's Special credit.
• For safety, the refrigerated hold option is available only when the meal remains held by Hyder Kitchen, sealed, labelled, and properly refrigerated. It is unavailable for meals already delivered, picked up, returned, or otherwise outside Hyder Kitchen's control.

During signup you may tell us that, if you miss a meal, you prefer to hold your prepared meal refrigerated when available. This is a preference, not a guarantee — we will confirm availability and safe handling for each missed meal. This preference does not change payment, checkout, plan price, subscription calculations, or your End Date; it only helps our team choose the default missed-meal option for you later.

You may cancel your subscription at any time by contacting Hyder Kitchen. Cancellations take effect according to the timing described in our Refund & Cancellation Policy.