Meal Plan Agreement

• New online purchases and renewals are one-time Stripe payments for the plan you selected — 24 service meals (6 for a trial), normally Monday–Saturday, closed Sundays.
• Each purchase is a single prepaid payment. Nothing renews automatically and you will not be charged again unless you place a new order.
• To continue after your meals are used, renew manually by placing a new order online or by contacting Hyder Kitchen.
• Prices may change with reasonable advance notice. A price change applies only to future purchases, never to a plan you have already paid for.

• You agree to one-time payments processed by Stripe.
• You agree to all Hyder Kitchen policies referenced above and linked from the checkout page.
• You agree to provide accurate and current information, including contact and delivery details.
• You agree to disclose dietary restrictions and food allergies before your plan begins so we can confirm whether we are able to safely accommodate you.
• You agree to handle, refrigerate, store, and reheat meals properly after delivery or pickup.

A full plan is a one-time prepaid purchase of 24 service meals. Meals are served on our scheduled service days, normally Monday through Saturday; Hyder Kitchen is closed on Sundays, and Sundays are never counted. Your End Date is set from these service days and may move only as described under Missed Meal Options.

The number of days in a calendar month does not change the number of meals included — a plan is always 24 service meals.

Renewing

Plans do not renew automatically. When your 24 meals are used, you may renew by placing a new one-time order. Each renewal is a new purchase at the price shown at that time.

Missed Meals

Meals missed because of customer availability, travel, vacation, or other personal circumstances do not automatically extend your plan unless approved by Hyder Kitchen or covered under Missed Meal Options below.

Earlier Subscription Plans

Plans purchased before Hyder Kitchen moved to one-time payments may still show a Stripe subscription that is scheduled to end. Those plans keep every meal already paid for through the paid period; ending the billing never cuts off paid meals.

New customers may begin with a 1-Week Meal Trial. The trial is a one-time prepaid purchase covering 6 service days of meals at the published trial price, with no automatic renewal and is backed by our money-back guarantee: if you are not satisfied, contact us within 24 hours of your final trial delivery for a refund of the trial amount. The guarantee applies to the trial only and may be limited to one trial per customer, household, or delivery address. Full terms are in our Refund & Cancellation Policy.

If you miss a scheduled meal, the following options may apply. Availability of each option is determined by Hyder Kitchen and is never guaranteed.

• Fresh make-up meal: If you miss a scheduled regular-menu meal, we may move that meal to a later fresh-menu service day when eligible. This may extend your End Date.
• Chef's Special meals: Chef's Special meals follow their scheduled menu date. If a Chef's Special is missed, it does not create an End Date extension or a future Chef's Special credit. When available, we may hold the original prepared Chef's Special refrigerated for delivery or pickup within two calendar days on an available service day.
• Hold my prepared meal refrigerated: When available, we can prepare your original meal on its scheduled menu day, safely hold it at Hyder Kitchen, and arrange delivery or pickup within two calendar days on an available service day. This specific meal does not extend your End Date.
• A refrigerated held meal is the original menu-day meal. It is not an extra meal or an additional Chef's Special credit.
• For safety, the refrigerated hold option is available only when the meal remains held by Hyder Kitchen, sealed, labelled, and properly refrigerated. It is unavailable for meals already delivered, picked up, returned, or otherwise outside Hyder Kitchen's control.

During signup you may tell us that, if you miss a meal, you prefer to hold your prepared meal refrigerated when available. This is a preference, not a guarantee — we will confirm availability and safe handling for each missed meal. This preference does not change payment, checkout, plan price, meal count, or your End Date; it only helps our team choose the default missed-meal option for you later.

Because plans are prepaid and do not renew, there is no recurring billing to cancel. To stop service or ask about unused meals, contact Hyder Kitchen; requests are handled under our Refund & Cancellation Policy.